Click-2-Call

Connect Quickly and Efficiently

It’s that instant calling widget, strategically placed on your website, to help you get in touch with leads while they’re looking you up. When a visitor comes to your website and signs up, by the time you call them back, they are more often than not unreachable. With Click-to-Call, you can connect with these visitors instantly and increase your lead conversion time. As soon as a visitor submits his number, we bridge a call between you and your visitor. These calls are recorded and free of cost to your that potential customer.

Solutions-ClickToCall1

How They Use It

Companies across verticals have benefited from the use of our Click-to-Call solution. Here are a few examples.

Packed With Powerful Features

Mobile App

Through a pop-up, get the history and profile of the person calling you. Listen to recordings and build your sales funnel — straight from your mobile.

Sticky Agent

A great feature that gives your repeat callers a personalized customer experience. Repeat callers get forwarded to the same agent who handled their calls before. This increases efficiency, saves time on resolution of issues and portrays you as a company that takes its customers seriously.

Call Recording

Every call you make or receive is recorded. So monitoring the quality of your customer support or analyzing calls from customers and prospects is as easy as pushing a button.

QuickDial

This feature lets you receive and track leads from local search engines such as JustDial. Be the first to reach out to leads and increase conversion manifold. Your agents get notified through SMS as new leads arrive and you can also opt for an automated two-way call — one to your agent another to the prospect.

Unified Management

Add or delete forwarding numbers, access logs and recordings, listen to voicemails and modify your call settings from a single panel.

Notifications

You can choose to get email alerts for calls that couldn’t be answered or even for new voicemails.

CRM Integration

It’s ability to integrate seamlessly with your existing CRM, such as FreshDesk, Salesforce and Zendesk, ensures that your records are always up-to-date.

Outbound Calling

Every call made through your toll-free number is recorded and synced with your CRM. Listen to past conversations of agents and customers, anytime.

Whitelisting API

This features lets you contact NDNC numbers legally. The API keeps you safe from legal hassles of accidentally calling on these number by seeking consent through an automated SMS.

Multi-Agent Access

Divides responsibility and allows your executives to access their call logs even when you’re not available.

Contact Us

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