Short Code

FAQ’s of Short Code Service

What is ShortCode?

A shortcode is a virtual number minimum length is 5 digits and maximum is 9 digits. The idea behind short codes is to make them easy to remember .It is a pull sms service and able to receive high traffic of incoming sms. These shortcode numbers can be used on shared and dedicated basis.

What is keyword and subkeyword?

Keyword: Each incoming sms at shortcode is routed on basis of first word of sms. This word is called Keyword. Which identify that who should read this sms. The concept of keyword is mainly useful for shared shortcode. For example your company name is ABC pvt. Ltd. So you can buy ABC keyword on any shared shortcode supposes on 56767. Your user needs to type “ABC <space> message” and send it to 56767. In this way that message will be redirected to your inbox because the first word of the sms (ABC) is owned by you. Sender will immediately receive the auto reply.

Subkeyword: A subkeyword is the word which is immediately followed by the main keyword.A subkeyword can be used as a main keyword.Suppose you own a college named ABC institute now there are 3 different courses available in collage say MBA, MCA BBA. In that case in order to generate inquiries for these 3 courses you don’t need to buy 3 different keywords you can buy a single keyword ABC and create 3 subkeywords i.e. ABC MBA, ABC MCA, ABC BBA, in order to receive inquiries for 3 different courses and you can even set 3 different auto replies for all 3 subkeywords.

Is there any incoming sms charges?

There is no cost to receive SMS on a shortcode. One can receive lacs of sms without bearing a single penny.

What is outgoing sms charges?

There is no cost for auto reply on shortcodes. If you are receiving 10 lacs incoming sms then 10 lacs auto reply will be provided free of cost.

Can I change auto reply sms?

With our Shortcode application you can change auto reply for Keywords and subkeywords as many times as you want in real time.

What is email Alert?

An Email Alert is an Email which is sent on the keyword owner’s Email Id whenever any user subscribe on his keyword. In simple words if any person send sms to your keyword then our application will immediately send this information on your Email id with complete details of sender’s mobile number and message.

With this facility you don’t need to separately log on in our control panel you can find the entire details of subscribers in your own Email ID .

Can I receive incoming sms at my webserver?

Yes we provide URL forwarding facility with our application. Our shortcode API connectivity is a big relief for those developers who want to connect Shortcode with a third party application.

Can I download All Incoming SMS in Excel Format

Yes you can use our excel downloader. Even you can specify date range and timing also to download the reports of a specific period.

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